What is 1-800-FIRE-LINE?
1-800-FIRE-LINE is a national campaign to help retain and recruit both emergency and nonemergency volunteers in the fire and emergency medical services. As call volume continues to increase while the number of volunteer emergency responders has been declining, fire/EMS departments urgently need more personnel to protect their communities from fire and other emergencies. Career, combination, and volunteer departments also need assistance with non-emergency tasks so that first responders can focus on training and responding to emergencies and the departments can provide more programs and services in an effort to meet the growing needs of their communities.

How does 1-800-FIRE-LINE work?
1-800-FIRE-LINE provides the public with one toll-free telephone number anyone in the U.S. can call to find information about both emergency and non-emergency volunteer opportunities in their community. When a state joins the campaign, it connects the toll-free number to a central, statewide contact number. A call to 1-800-FIRE-LINE made from any area code within that state is routed to that state’s contact number. This contact number can be an existing number at your state’s association and serves to coordinate and route calls to 1-800-FIRE-LINE within the state.

Who manages and operates 1-800-FIRE-LINE?
Nationally, 1-800-FIRE-LINE is administered by the National Volunteer Fire Council (NVFC) through Fire Corps. Fire Corps was formed to help increase the capacity of fire/EMS departments by recruiting citizens to perform non-emergency tasks. The NVFC is a nonprofit membership association representing the interests of the volunteer fire, EMS, and rescue services.

How do I find out if my state is connected to 1-800-FIRE-LINE?
Contact the Fire Corps national office at 1-888-FC-INFO1 (324-6361) or info@firecorps.org .